# ScanTrack

> ScanTrack is logistics tracking software for warehouses, transport teams, customer service, and claims handling. It documents each package handoff with scans, timestamps, and photo evidence so teams can resolve delivery disputes and support insurance claims with facts.

ScanTrack focuses on package-level traceability across warehouse, transport, delivery, and aftersales workflows. The product is built around handoff visibility, photo proof, event timelines, and shared evidence that helps operations and claims teams understand exactly where damage, loss, or exceptions happened.

## Product

- [Homepage](https://scantrack.be/): Product overview, positioning, and core value proposition.
- [Platform](https://scantrack.be/platform): Core capabilities including package lifecycle tracking, QR or barcode scanning, photo evidence, role-based access, and operational visibility.
- [Proof of delivery software](https://scantrack.be/proof-of-delivery-software): Focused overview for teams that need delivery proof, photo evidence, dispute resolution, and claim support.
- [Solutions](https://scantrack.be/solutions): Use cases across warehouse scanning, driver execution, proof of delivery, customer service, and claims workflows.
- [Pricing](https://scantrack.be/pricing): Subscription plans from Core to Enterprise, including user limits, package volumes, retention limits, and advanced capabilities.
- [Contact](https://scantrack.be/contact): Demo and sales contact page.

## Key capabilities

- Package lifecycle tracking from intake to delivery and return flows.
- QR and barcode scanning to record package events consistently.
- Photo proof, comments, and timestamps attached to package events.
- Shared package timelines for warehouse teams, drivers, customer service, suppliers, and customers.
- Better evidence for damage disputes, responsibility handoffs, and insurance claim preparation.
- Virtual label mode for proof-backed package workflows without printing physical QR labels.
- Multilingual workflows in English, Dutch, French, and German.

## Pricing snapshot

- [Pricing page](https://scantrack.be/pricing): Canonical overview of current plans and included limits.
- Core: EUR 149 per month, 5 users, 10 external viewers, 5 warehouses, 5k tracked packages per month.
- Scale: EUR 249 per month, 20 users, unlimited viewers, unlimited warehouses, 50k tracked packages per month.
- Enterprise: custom pricing, custom capacity, advanced governance and support.
- Setup, onboarding, hardware support and custom integrations are scoped separately. Custom ERP/WMS integrations are scoped separately.

## Updates and release history

- [Product updates](https://scantrack.be/release-highlights): Curated release highlights from the official release notes.
- Version 7.0.0 added virtual label mode for faster proof workflows without physical QR labels.
- [Full release notes](https://mindshift.scantrack.be/release-notes): Detailed product changes and milestones.

## Notes

- The public marketing site describes the product and pricing direction.
- The canonical source for detailed release history is the official release notes page.
- For commercial or implementation questions, contact ScanTrack through the contact page or sales email.