Proof of Delivery Software

For teams that need clear delivery proof, damage evidence, and a full package history.

Proof of delivery software with scans, photos, and a clear package history

ScanTrack helps logistics teams document every package handoff. Warehouse teams and drivers can scan packages, add photos and comments, and keep one timeline that support and claims teams can trust.

  • Capture proof at loading, unloading, and final delivery without switching tools.
  • Use photo evidence and timestamps to resolve damage disputes faster.
  • Keep one shared record for operations, support, customers, suppliers, and insurers.

Best fit for teams that need

ScanTrack works best when packages change hands multiple times and proof gets lost along the way.

Why teams buy proof of delivery software

Teams usually buy this because unclear responsibility becomes expensive when something goes wrong.

Scans become operational evidence

Each package event is linked to a real handoff moment instead of a vague status update with no context.

Photos support what the status says

Damage, packaging condition, and delivery state can be documented visually, with comments when needed.

Claims are easier to prepare

Support and claims teams can use one timeline, photo history, and package PDF reports instead of rebuilding the case.

Record the package handoff

Scan the package and log the operational event when goods enter, move, load, unload, or close out.

Attach proof when exceptions happen

Capture photos and comments on the package itself so the evidence stays attached to the right timeline.

Use the timeline to resolve disputes

Operations, support, and claims teams review the same package record to answer complaints or prepare insurer conversations.

Proof of delivery FAQ

Short answers to the questions most teams ask before they put a new proof workflow live.

Can ScanTrack also document damage at delivery?

Yes. The workflow is built for scan events plus photo-backed exceptions, so teams can capture package condition when something is wrong.

Does this only help the last-mile team?

No. The value starts earlier in the chain with warehouse receipt, staging, loading, and unloading checkpoints.

Can customer service use the same evidence?

Yes. Customer-facing teams can review the same package history, photos, and comments instead of asking operations to collect screenshots manually.

How does this help with claims?

It gives teams a clearer chronology, with timestamps and visual proof, which makes internal reviews, carrier disputes, and insurance files much easier to support.

See how ScanTrack fits your handoff flow

Book a walkthrough and we will review your current flow, proof gaps, and best starting point.

What we can cover in a demo

The fastest way to evaluate fit is to walk through one real process and one real exception path.

  • Where your current proof trail breaks down today
  • What warehouse, driver, support, and claims users each need to see
  • Which plan gets you live fastest

Book a ScanTrack demo

Tell us where tracking breaks down today and we will show how ScanTrack can improve scans, photos, exceptions, and claims handling.

Prefer email? Contact sales@scantrack.be.